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Legal Information

Last updated: March 2026

Baseshop uses cookies to improve the functionality and performance of the website.

1. What Are Cookies

Cookies are small text files stored on your device when visiting a website.

2. How We Use Cookies

We use cookies for:

  • website functionality

  • analytics and website performance

  • improving user experience

  • marketing and analytics tools.

3. Managing Cookies

You can disable cookies through your browser settings.

However, some parts of the website may not function properly if cookies are disabled.

Baseshop accepts the following payment methods:

  • Visa

  • Mastercard

Payments are processed securely through certified payment service providers.

All payments are:

  • encrypted

  • processed through secure payment gateways.

Baseshop does not store full payment card details.

Orders are processed only after successful payment authorization

Last updated: March 2026

Baseshop respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use baseshop.am, we may collect the following information:

Personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping address

Technical information:

  • IP address

  • browser type

  • device information

  • cookies and usage data.

2. How We Use Your Information

We use the collected information to:

  • process and deliver orders

  • communicate with customers

  • provide customer support

  • improve our website and services

  • detect fraud and security risks.

3. Payment Data

Payments are processed through secure payment providers supporting Visa and Mastercard.

Baseshop does not store credit card numbers.

4. Data Protection

We implement reasonable technical and organizational measures to protect personal data from:

  • unauthorized access

  • loss

  • misuse

  • disclosure.

5. Third-Party Services

We may use third-party services for:

  • payment processing

  • website analytics

  • marketing analytics.

These services may collect certain data according to their own privacy policies.

6. Data Retention

We retain personal data only as long as necessary to:

  • fulfill orders

  • comply with legal obligations

  • resolve disputes.

7. Your Rights

You may request to:

  • access your personal data

  • correct inaccurate information

  • request deletion of your data.

Requests can be sent to:

info@baseshop.am

Last updated: March 2026

Baseshop offers returns under limited conditions.

1. Return Eligibility

Products may be returned within 14 days from the date of payment only if the product is:

  • defective

  • damaged

  • faulty due to manufacturing defects.

Returns are not accepted for:

  • products damaged by misuse

  • normal wear and tear

  • products damaged after delivery by the customer.

2. Return Process

To request a return:

  1. Contact us at info@baseshop.am

  2. Provide:

    • order number

    • description of the issue

    • photos if applicable.

After review, we will provide instructions for returning the item.

3. Refunds

If the returned product is confirmed to be defective:

  • a refund will be issued to the original payment method.

Refund processing time may depend on the customer's bank.

Last updated: March 2026

Baseshop delivers products using third-party delivery services.

1. Delivery Area

Orders may be delivered within Armenia and other locations depending on shipping availability.

2. Delivery Time

Delivery times depend on:

  • product availability

  • order processing time

  • delivery service provider.

Estimated delivery times may vary.

3. Shipping Responsibility

Baseshop is responsible for preparing and sending the order.

Once shipped, delivery is handled by the shipping provider.

4. Incorrect Address

Customers must ensure that shipping information is accurate.

Baseshop is not responsible for delivery issues caused by incorrect address details.

Last updated: March 2026

Welcome to baseshop.am.

These Terms and Conditions govern your use of the website baseshop.am and the purchase of products through this website.

The website is operated by:

Ruzanna Krbashyan IE
Email: info@baseshop.am
Country of registration: Republic of Armenia

By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

1. Use of the Website

By using this website you confirm that:

  • you are at least 18 years old, or

  • you are using the website with the permission of a parent or legal guardian.

You agree not to:

  • use the website for illegal activities

  • attempt to gain unauthorized access to the website

  • interfere with the website's functionality.

2. Products and Availability

Baseshop offers products for sale online.

We strive to ensure that:

  • product descriptions are accurate

  • product prices are correct

  • product availability is updated regularly.

However, we do not guarantee that all information on the website is always completely error-free.

We reserve the right to:

  • modify product prices

  • discontinue products

  • cancel orders if necessary.

3. Orders

When placing an order on baseshop.am, you agree that:

  • all information provided is accurate

  • you are authorized to use the payment method used for the purchase.

After placing an order, you will receive an order confirmation email.

Baseshop reserves the right to cancel orders in cases such as:

  • suspected fraud

  • payment authorization failure

  • product unavailability.

4. Payment

Payments on baseshop.am are accepted via:

  • Visa

  • Mastercard

All payments are processed through secure payment gateways.

Baseshop does not store full card details.

5. Delivery

Orders are delivered using third-party courier or delivery services.

Delivery times may vary depending on:

  • location

  • courier service

  • order processing time.

Baseshop is not responsible for delays caused by shipping providers.

6. Returns and Refunds

Returns are governed by our Return and Refund Policy.

7. Limitation of Liability

Baseshop is not liable for:

  • indirect or consequential damages

  • losses resulting from misuse of products

  • delays caused by external service providers.

8. Changes to Terms

We reserve the right to modify these Terms at any time.

Updates will be published on this page.

9. Contact

If you have questions about these Terms:

Email: info@baseshop.am

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